I'm trying to run the Repair option on my install of Office 2007 Ultimate. This is because it was recommended to fix the Windows Search errors I was seeing in the log about it not being able to recognize the protocol for mapi:// to search my Outlook e-mail files. I went to Add/Remove programs and chose the Change option on my Office 2007 Ultimate install. Then I selected the Repair option from the setup program. It ran for quite a while and got about 3/4 of the way through then crashed. The following showed up in my Event Log: Same problem as others. I tried using the DVD original as well as the Add/Remove programs. No luck. Running Windows 7 Ultimate 32bit full RTM version from TechNet Plus subscription. ----------- Faulting application name: setup.exe_Microsoft Setup Bootstrapper, version: 12.0.4518.1014, time stamp: 0x454280c5 Faulting module name: OSETUP.DLL, version: 12.0.4518.1014, time stamp: 0x454176a8 Exception code: 0xc0000005 Fault offset: 0x002768b0 Faulting process id: 0x23c0 Faulting application start time: 0x01ca1fc5fe981d85 Faulting application path: E:\setup.exe Faulting module path: E:\Ultimater.WW\OSETUP.DLL Report Id: 09cb047c-8bbe-11de-ba86-001d60c1292a --------------- Fault bucket 341642208, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: setup.exe_Microsoft Setup Bootstrapper P2: 12.0.4518.1014 P3: 454280c5 P4: OSETUP.DLL P5: 12.0.4518.1014 P6: 454176a8 P7: c0000005 P8: 002768b0 P9: P10: Attached files: C:\Users\amarion\AppData\Local\Temp\WERC8B5.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\amarion\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_setup.exe_Micros_6ee38c4a33fd65547720b3663e505ac7b8b6b_0674049c Analysis symbol: Rechecking for solution: 0 Report Id: 09cb047c-8bbe-11de-ba86-001d60c1292a Report Status: 0 Any have ideas? I Googled it of course and found a couple of hits, but no solutions. Thanks everyone!

It seems like your Office installation had gotten corrupt, maybe as a workaround you can try this: copy all files from your Office 2007 media to a local folder, run setup.exe fromthis local folderand use repair option. If the problem still occurs, follow thisarticle and reinstall you Office suite. My English is not very well.

I actually did copy the full install DVD to a local folder and ran a setup.exe /repair directly from the command line and even modified the config.xml file to give me full Verbose logging. It still crashed at the same spot. The end of the log file has this: Executing chained package: UltimaterWW 08/19/2009 00:42:26 Reinstalling chained package: UltimaterWW PERF: TickCount=782438396 Name=Verify MSI local install source Description=Begin function OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE Running OSE version 12.0.4518.1014 OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE Running OSE version 12.0.4518.1014 LIS: wait for package "{91120000-002E-0000-0000-0000000FF1CE}" to complete caching LIS: package "{91120000-002E-0000-0000-0000000FF1CE}" caching completed PERF: TickCount=782441453 Name=Completed verify local install source Description=End function Resource File Manager : Converted CultureTag [en-us] to LocaleId [1033]. Catalyst Package Reinstall... Package: UltimaterWW Product Code: {91120000-002E-0000-0000-0000000FF1CE} Command Line: REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Users\amarion\AppData\Local\Temp\Setup00002e0c\" REINSTALL=ALL REINSTALLMODE=ecms MSI(INITIALIZE): '(null)' MSI(COMMONDATA): '1: 0 2: 0 3: 1252 ' MSI(INFO): 'DEBUG: Error 2746: Transform 9100150000000012.0.4518.1014 invalid for package C:\Windows\Installer\1d4002.msi. Expected product {91120000-0015-0000-0000-0000000FF1CE}, found product {91120000-002E-0000-0000-0000000FF1CE}.' MSI(INFO): '1: 2746 2: 9100150000000012.0.4518.1014 3: C:\Windows\Installer\1d4002.msi 4: {91120000-0015-0000-0000-0000000FF1CE} 5: {91120000-002E-0000-0000-0000000FF1CE} ' MSI(INFO): 'DEBUG: Error 2746: Transform 9000150000000012.0.4518.1014 invalid for package C:\Windows\Installer\1d4002.msi. Expected product {90120000-0015-0000-0000-0000000FF1CE}, found product {91120000-002E-0000-0000-0000000FF1CE}.' MSI(INFO): '1: 2746 2: 9000150000000012.0.4518.1014 3: C:\Windows\Installer\1d4002.msi 4: {90120000-0015-0000-0000-0000000FF1CE} 5: {91120000-002E-0000-0000-0000000FF1CE} ' MSI(INFO): 'DEBUG: Error 2746: Transform 9100130000000012.0.4518.1014 invalid for package C:\Windows\Installer\1d4002.msi. Expected product {91120000-0013-0000-0000-0000000FF1CE}, found product {91120000-002E-0000-0000-0000000FF1CE}.' MSI(INFO): '1: 2746 2: 9100130000000012.0.4518.1014 3: C:\Windows\Installer\1d4002.msi 4: {91120000-0013-0000-0000-0000000FF1CE} 5: {91120000-002E-0000-0000-0000000FF1CE} ' And the last two lines with DEBUG: Error 2746 actually repeats at least a hundred times until the application crashes. I'm not sure the installation is corrupt as all the application seem to be working correctly. I reason I tried the Repair option in the first place was because of these errors in my Event Log: The content source <mapi://{s-1-5-21-3654917432-1103680245-2239386647-1000}/> cannot be accessed. Context: Windows Application, SystemIndex Catalog Details: A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206) ****************************************************** - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" /> <EventID Qualifiers="32768">3036</EventID> <Version>0</Version> <Level>3</Level> <Task>3</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-08-20T00:47:52.000000000Z" /> <EventRecordID>111938</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>amarion-PC</Computer> <Security /> </System> - <EventData> <Data Name="ExtraInfo">Context: Windows Application, SystemIndex Catalog Details: A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)</Data> <Data Name="URL">mapi://{s-1-5-21-3654917432-1103680245-2239386647-1000}/</Data> </EventData> </Event> I was hoping the repair would fix the search problem but it uncovered yet another problem. Unless the search into the Outlook mail requires that Outlook actually be running? I didn't think so, but perhaps that's the case. Does anyone know? Thanks.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;927676Hopethis helps. My English is not very well.

Thanks for trying, but I'm running a client system so I don't have Exchange 2007 installed on here, never mind the Exchange System Manager tool. I'm still getting these errors every day when the search gatherer runs. So far nobody has offered any solutions.

Here's a little info for your error code:http://www.updatexp.com/0xC0000005.html

That error code is too general to be useful. Just says the app went into a memory location it wasn't supposed to. Errors still happening on a daily basis and no solution. Waiting .... Andre

If the repair was unsuccessful try a clean install - uninstall/reinstall. Better luck.

I am having similar problems with a new clean installation of Office 2007 Ultimate on a brand new Windows 7 machine. Office installs but complains about the bootstrap installer (on the Office DVD) being incompatible with this version of windows . . . and repairs, reinstalls, or whatever does not help.Most of the programs work but Outlook keeps giving errors: "Could not load an object because it is not available on this machine" and then followed by "Script Error" saying "Object required: GetPlayer (...) Line No. 561"Please help.